RelampIt Warranty & Return Policy

RelampIt Warranty & Return Policy

  • All lamps are covered under warranty for 90 days from date of insertion, NOT from date of invoice. The 90-day warranty covers workmanship errors and defective product. The warranty does not cover lamps damaged by projector malfunction, i.e. cooling or power supply issues. Additionally, the warranty will not cover lamps damaged in shipping. Customer must make damage claims with the appropriate shipping courier.
  • All lamps are covered under our 90 day warranty. If there is a problem, or if you are not satisfied, please call or e-mail us for a return merchandise authorization (RMA) number. We cannot accept returns and will not process refunds or repairs without the original lamp and RMA number.
  • NEW: All lamps returned for a refund will be charged a 15% restocking fee. Please confirm, in advance, that you need a lamp, and the problem is not a projector malfunction. Restocking fee does not apply to defective lamps, which are covered under our 90 day warranty.
  • Ship all returns to:

    RelampIt
    RMA#_______
    120 Wilbur Place, Ste. C
    Bohemia, NY 11716

    Please make sure the RMA number is visible on the outside of the box.

  • Please specify whether you would like an exchange, repair or refund.
  •  Any refund will be based on the value of the merchandise at the time of purchase.
  •  Shipping fees are not subject to refund.
  •  Refunds will be consistent with original method of payment.
  • The shipping cost of any return remains the responsibility of the customer, unless other arrangements have been made directly with RelampIt.

Thanks very much for all your help & good business. Since we been using RelampIt, I’ve been very happy with the fair pricing & fast turnaround. It’s nice to also find that they stand behind the work. (As I do with my company) Thanks again.

Chip Sweda, Chips Unlimited, Sayville, NY

Wow! I received the replacement, thank you. You were extremely fast and the bulb has a brighter picture than the original. Excellent service, and you sent me a return label which I’m going to send the other lamp back to you to be relamped saving me on shipping also. I’m gonna tell everyone. Thank you again.

I am glad that I used RelampIt for this job. The staff was very knowledgeable… and kept me informed of the status. The projector picture looks great and I can’t wait to refer my friends when they need to replace their projector lamps

Thank you for all your help through these years with your products!